Help Desk Specialist (PKI) |
| Jan. 05, 2009 - Aug. 31, 2009 |
| Location: | Ft. Meade, MD |
| Exempt/Non-Exempt: | Exempt |
| Benefits: | 4 weeks PTO; 10 Federal Holidays, CareFirst PPO Medical, Dental, Vision, 401(K) match and profit sharing |
| Employment Type: | Full Time |
| Division: | Technical Services |
| Description: | Bridges Consulting Inc. is looking for an eager and engaging Help Desk Specialist to join TEAM Bridges. The successful candidate will be providing phone and in-person support to users in the areas of phone and in-person support to users, including e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. In addition, the candidate will serve as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems. |
| Duties: | The successful candidate must have a HS Diploma with 4 years of Help Desk experience or Associates Degree with 2 years of Help Desk experience. The successful candidate must have experience in some of the following:
• LAN/WAN
• Customer Service
• Providing support to users for e-mail, directories, standard desktop images and applications
• GOTS/COTS support
• Troubleshooting IT related problems such as hardware/software, passwords and printer problems
• Must be willing to learn PKI
Security Clearance Requirements: U.S. Citizen; ACTIVE TS SCI with CI or LS Polygraph (or within the last 24 months)
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